Refund Policy

Leaderboard bids pay for a public placement and related visibility. Once a payment is verified and a listing is activated, bids are generally non-refundable because the placement may already have been displayed or used.

We will review refund requests for duplicate charges, a confirmed technical error that prevented activation, unauthorized transactions, or other circumstances where a refund is required by applicable law. Being outbid, receiving fewer visits than expected, changing your mind, or deciding not to use a listing does not by itself qualify for a refund.

Email support@rankupsite.com within 14 days of the charge. Include the Razorpay payment ID, the website URL submitted, the charge date, and a description of the issue. Do not send card or UPI credentials by email.

If a refund is approved, it will be issued to the original payment method through Razorpay where possible. Timing depends on Razorpay, your bank, and the payment method. This policy does not limit any non-waivable consumer rights under applicable law.